Keeping the lights on...

We are responsible for around 130,000km of power cables, distributing electricity to 3.5 million homes, offices and businesses in the north of Scotland and central, southern England.

Scottish and Southern Energy Power Distribution

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We own one electricity transmission network and two electricity distribution networks, comprising 106,000 substations and 130,000 km of overhead lines and underground cables across one third of the UK.

Weather update

Weather link

The weather can disrupt electricity supplies. If it does, you can rest assured we will do everything to restore power as quickly as possible. 

About us

Southern Electric Power Distribution (SEPD), Scottish Hydro Electric Power Distribution (SHEPD) and Scottish Hydro Electric Transmission Limited (SHETL) make up Scottish and Southern Power Distribution which is part of the SSE group

SSE at a glance

SSE is a FTSE 100 company and one of the largest and most respected energy companies in the UK. As well as being involved in the generation, transmission, distribution and supply of electricity, SSE has interests in energy trading, energy services, gas storage, the distribution and supply of gas, electrical and utility contracting and telecoms.

Customer service

We are committed to offering our customers the very best standards of service. You can be sure that whenever you get in touch with us, you will be greeted in a friendly manner.

Performance standards

We promise to achieve certain performance standards which are backed by a guarantee. They were established by the Electricity (Standards of Performance) Regulations 2005 and were extended in 2010.

In an emergency

In an emergency dial 999 and ask for the police. They will contact the electrical distribution company responsible for the network in your area.

Electrical danger

Electricity is something we all take for granted. We are taught from an early age that electricity can be dangerous, but it’s sometimes easy to forget this, particularly when the hazards it presents are not immediately visible or obvious.

Our Press Office

We welcome enquiries from professional journalists and provide a 24-hour service for urgent enquiries.

To contact our Press Office, please call:
0845 0760 530 

Ofgem recommends SHETL business plan

23 Jan 2012

Ofgem's decision means we can now focus on delivering our £1.1bn capital investment programme to upgrade the transmission network in the north of Scotland.

What we do

In both our distribution areas, our first priority is to provide a safe and reliable supply of electricity to our domestic, commercial and industrial customers alike.

Our transmission Business Plan January update

Link to January 2012 update. PDF opens in new window.

Following consultation with key stakeholders, we have updated our  Business Plan for our transmission business and submitted it to Ofgem.

Your supply connection

If you are looking for a new or altered electricity supply connection from our network then we can help.

Your generation connection

If you are considering the installation of generation to operate on our network then we can help.

Regulatory information

This section includes information ranging from charging statements to compliance and financial information.

Stakeholder information

Scottish and Southern Energy Power Distribution is committed to communication and engagement with customers and stakeholders who are affected by developments in electricity distribution and transmission.

  • Safety for children

     

    Electricity towers, poles and substations can attract adventurous youngsters, but it is crucial that children understand the dangers of playing near this equipment.

    Tips for children
    Electricity is safe when it’s left alone, but can be dangerous, or even fatal, when tampered with. When you’re out and about, always stay well away from electrical equipment such as substations and overhead electricity lines.

    Substations
    Remember not to play ball games near electrical substations. If your ball, or anything else, falls inside a substation fence:

    • Do check the name of the substation (it's on the gate) and call us on our emergency number. We will come and rescue your things safely and as quickly as we can. If you tell us where you live, we can usually deliver them home for you.
    • Don't ever be tempted to get the ball yourself, even if it looks as though it's in reach.
    • Don't try to poke anything through the fence to reach your ball. Even damp sticks can conduct electricity!

    Overhead lines
    When playing, be aware of overhead electricity lines and don’t play nearby. Never throw anything at an overhead line and never fly kites or model aircraft anywhere near an overhead electricity line. Electricity can jump gaps, so your toy doesn’t even have to touch the line for it to be dangerous.

    If a kite or model aircraft is blown towards an electricity line you should:

    • Let go of the string or any control wire immediately.
    • Don't touch the string to pull the kite free. High voltage electricity can travel down the string.
    • Keep yourself and other people well away.
    • Ring our emergency phone number or call the police. We will safely remove the kite from the line. If you leave it hanging and don’t tell anyone, someone else could get hurt or even killed by touching the hanging string.

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