Complaints
We are committed to offering our customers the very best in customer service and we are keen to hear how you feel about us.
If things have gone wrong, please let us know.
How to contact us
The easiest and quickest way to resolve a complaint is to phone us Monday to Friday 8.30am to 5pm on one of the following numbers :
Southern Electric Power Distribution: 0800 980 1395
Scottish Hydro Electric Power Distribution: 0800 980 1394
If you are unable to phone or would prefer to write, you can contact us by using the addresses below or, by emailing distribution.complaints@sse.com
Southern Electric Power Distribution:
Julie Thame
Scottish and Southern Energy Power Distribution
55 Vastern Road
Reading RG1 8BU
Scottish Hydro Electric Power Distribution:
Donna Cameron
Scottish and Southern Energy Power Distribution
Inveralmond House
200 Dunkeld Road
Perth PH1 3AQ