Scottish and Southern Energy Power Distribution

We own one electricity transmission network and two electricity distribution networks, comprising 106,000 substations and 130,000 km of overhead lines and underground cables across one third of the UK.

Distribution price control review

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Weather update

Link to met office website. Opens in new window

The weather can disrupt electricity supplies. If it does, you can rest assured we will do everything to restore power as quickly as possible. 

About us

Southern Electric Power Distribution (SEPD), Scottish Hydro Electric Power Distribution (SHEPD) and Scottish Hydro Electric Transmission Limited (SHETL) make up Scottish and Southern Power Distribution which is part of the SSE group

SSE at a glance

SSE is a FTSE 100 company and one of the largest and most respected energy companies in the UK. As well as being involved in the generation, transmission, distribution and supply of electricity, SSE has interests in energy trading, energy services, gas storage, the distribution and supply of gas, electrical and utility contracting and telecoms.

Customer service

We are committed to offering our customers the very best standards of service. You can be sure that whenever you get in touch with us, you will be greeted in a friendly manner.

Performance standards

We promise to achieve certain performance standards which are backed by a guarantee. They were established by the Electricity (Standards of Performance) Regulations 2005 and were extended in 2010.

In an emergency

In an emergency dial 999 and ask for the police. They will contact the electrical distribution company responsible for the network in your area.

Electrical danger

Electricity is something we all take for granted. We are taught from an early age that electricity can be dangerous, but it’s sometimes easy to forget this, particularly when the hazards it presents are not immediately visible or obvious.

Our Press Office

We welcome enquiries from professional journalists and provide a 24-hour service for urgent enquiries.

To contact our Press Office, please call:
0845 0760 530 

SHETL to develop subsea electricity cable between Caithness and Moray

23 Mar 2012

We are planning to develop a 109 km subsea electricity cable between Caithness and Moray to transmit the large volume of existing and planned electricity from renewable sources in the north of Scotland.

What we do

In both our distribution areas, our first priority is to provide a safe and reliable supply of electricity to our domestic, commercial and industrial customers alike.

Our transmission Business Plan January update

Link to January 2012 update. PDF opens in new window.

Following consultation with key stakeholders, we have updated our  Business Plan for our transmission business and submitted it to Ofgem.

Your supply connection

If you are looking for a new or altered electricity supply connection from our network then we can help.

Your generation connection

Networks engineers up a pole

If you are considering the installation of generation to operate on our network then we can help.

Regulatory information

This section includes information ranging from charging statements to compliance and financial information.

Stakeholder information

Scottish and Southern Energy Power Distribution is committed to communication and engagement with customers and stakeholders who are affected by developments in electricity distribution and transmission.

  • Utility works and the 2012 Olympics

    The London 2012 Olympic and Paralympic Games will have a significant effect on utility works. During much of 2012, restrictions will be placed on the work that we and other utility companies are allowed to do. Please, help us to help you, by taking these constraints into consideration when planning new connections or diversionary works.

    Ther Olympic Route Network is a network of roads linking venues to ensure the thousands of athletes, officials and others working at the Games can travel reliably, safely and securely, to reach their venues on time.
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    Key routes and utility works

    No planned road works will be allowed on key routes before, and during the Games. There will also be a restriction on the work allowed on some parts of the electricity network connecting railways, airports and broadcasting sites. This means from 1 June to 14 September 2012, no utility works will take place in these areas and they will be limited before and after these dates.

    We realise these restrictions will have an impact on our activities. We will provide specific advice and will work closely with you, to ensure any disruptions to your project are kept to a minimum.

    We would therefore like to ask for your help in giving us as much notice as possible when applying for any new connections or diversions, so that we can work with you to complete these outside the restricted periods.

    Emergencies

    Our contingency plans are designed to make sure we can attend to any emergencies, such as faults causing loss of supply, quickly and safely during the Games.

    More information

    For more information, visit the Olympic route network  or Transport for London