Keeping the lights on...

We are responsible for around 130,000km of power cables, distributing electricity to 3.5 million homes, offices and businesses in the north of Scotland and central, southern England.

Distribution price control review

Link to ED1 page. Opens in same window.

Read more about whats happening

Weather update

Link to met office website. Opens in new window

The weather can disrupt electricity supplies. If it does, you can rest assured we will do everything to restore power as quickly as possible. 

About us

Southern Electric Power Distribution (SEPD), Scottish Hydro Electric Power Distribution (SHEPD) and Scottish Hydro Electric Transmission Limited (SHETL) make up Scottish and Southern Power Distribution which is part of the SSE group

SSE at a glance

SSE is a FTSE 100 company and one of the largest and most respected energy companies in the UK. As well as being involved in the generation, transmission, distribution and supply of electricity, SSE has interests in energy trading, energy services, gas storage, the distribution and supply of gas, electrical and utility contracting and telecoms.

Customer service

We are committed to offering our customers the very best standards of service. You can be sure that whenever you get in touch with us, you will be greeted in a friendly manner.

Performance standards

We promise to achieve certain performance standards which are backed by a guarantee. They were established by the Electricity (Standards of Performance) Regulations 2005 and were extended in 2010.

In an emergency

In an emergency dial 999 and ask for the police. They will contact the electrical distribution company responsible for the network in your area.

Electrical danger

Electricity is something we all take for granted. We are taught from an early age that electricity can be dangerous, but it’s sometimes easy to forget this, particularly when the hazards it presents are not immediately visible or obvious.

Our Press Office

We welcome enquiries from professional journalists and provide a 24-hour service for urgent enquiries.

To contact our Press Office, please call:
0845 0760 530 

SHETL to develop subsea electricity cable between Caithness and Moray

23 Mar 2012

We are planning to develop a 109 km subsea electricity cable between Caithness and Moray to transmit the large volume of existing and planned electricity from renewable sources in the north of Scotland.

What we do

In both our distribution areas, our first priority is to provide a safe and reliable supply of electricity to our domestic, commercial and industrial customers alike.

Our transmission Business Plan January update

Link to January 2012 update. PDF opens in new window.

Following consultation with key stakeholders, we have updated our  Business Plan for our transmission business and submitted it to Ofgem.

Your supply connection

If you are looking for a new or altered electricity supply connection from our network then we can help.

Your generation connection

Networks engineers up a pole

If you are considering the installation of generation to operate on our network then we can help.

Regulatory information

This section includes information ranging from charging statements to compliance and financial information.

Stakeholder information

Scottish and Southern Energy Power Distribution is committed to communication and engagement with customers and stakeholders who are affected by developments in electricity distribution and transmission.

Home /Connections /Connections help

  • Connections help

    The technical information section provides details on our network and application types.

    The glossary will help with some of the jargon which is used within our industry and give more of an insight into technical terms.

    Our frequently asked questions page covers demand, generation and questions common to both areas.

    Our guaranteed standards of service for connections include information on our response timescales for regulated activities.

    If you have a question which has not been answered by our FAQ or a comment on a service then you may submit them here. We welcome informal pre-application discussion either in person or by phone. Contact us with information on your specific project for further assistance.

    Cable and overhead line locator - For single sites and small projects we offer a free service to find the location of cables and overhead lines, call: 01256 337 294

    If you are a large or frequent developer who is looking to obtain more detailed GIS records you can request a login from our mapping services unit. You will need to supply the following details; name, company name, contact no. and email, to mapping.services@sse.com.

    Contact us

    Supply contacts
    New electricity supply, service alteration, load increase and network deviation.

    Email: etb@sse.com
    Fax: Available on request

    Southern Electric Power Distribution: 0800 048 3516
    Scottish Hydro Electric Power Distribution: 0800 048 3515

    Generation contacts
    Where application is for 50 kW, or less - Special provisions apply for connection of generators in Shetland where all connections G83 1/1 stage 1 and Orkney where all connections >25kW are dealt with by our Major Connections Team:

    Scottish Hydro Electric Power Distribution
    Microgeneration Connections North
    Scottish and Southern Energy Power Distribution
    Inveralmond House
    200 Dunkeld Road
    Perth
    PH1 3AQ
    Tel: 0845 0724318

    Tel: 01463 728067
    Email: north.microgen@sse.com

    Southern Electric Power Distribution
    Microgeneration Connections South
    Scottish and Southern Energy Power Distribution
    Off Bourne Valley Road
    Branksome
    Poole, Dorset
    BH12 1YT
    Tel: 01202 784 835
    Fax: 01202 784 874
    Email: south.microgen@sse.com

    Where application is for greater than 50kW:
    Major Connections Contacts
    SSE Power Distribution plc
    Inveralmond House
    200 Dunkeld Road
    Perth
    PH1 3AQ
    Email: mcc@sse.com  

Page tools

Print
Bookmark