Keeping the lights on...

We are responsible for around 130,000km of power cables, distributing electricity to 3.5 million homes, offices and businesses in the north of Scotland and central, southern England.

Scottish and Southern Energy Power Distribution

PDLandRover

We own one electricity transmission network and two electricity distribution networks, comprising 106,000 substations and 130,000 km of overhead lines and underground cables across one third of the UK.

Weather update

Weather link

The weather can disrupt electricity supplies. If it does, you can rest assured we will do everything to restore power as quickly as possible. 

About us

Southern Electric Power Distribution (SEPD), Scottish Hydro Electric Power Distribution (SHEPD) and Scottish Hydro Electric Transmission Limited (SHETL) make up Scottish and Southern Power Distribution which is part of the SSE group

SSE at a glance

SSE is a FTSE 100 company and one of the largest and most respected energy companies in the UK. As well as being involved in the generation, transmission, distribution and supply of electricity, SSE has interests in energy trading, energy services, gas storage, the distribution and supply of gas, electrical and utility contracting and telecoms.

Customer service

We are committed to offering our customers the very best standards of service. You can be sure that whenever you get in touch with us, you will be greeted in a friendly manner.

Performance standards

We promise to achieve certain performance standards which are backed by a guarantee. They were established by the Electricity (Standards of Performance) Regulations 2005 and were extended in 2010.

In an emergency

In an emergency dial 999 and ask for the police. They will contact the electrical distribution company responsible for the network in your area.

Electrical danger

Electricity is something we all take for granted. We are taught from an early age that electricity can be dangerous, but it’s sometimes easy to forget this, particularly when the hazards it presents are not immediately visible or obvious.

Our Press Office

We welcome enquiries from professional journalists and provide a 24-hour service for urgent enquiries.

To contact our Press Office, please call:
0845 0760 530 

Ofgem recommends SHETL business plan

23 Jan 2012

Ofgem's decision means we can now focus on delivering our £1.1bn capital investment programme to upgrade the transmission network in the north of Scotland.

What we do

In both our distribution areas, our first priority is to provide a safe and reliable supply of electricity to our domestic, commercial and industrial customers alike.

Our transmission Business Plan January update

Link to January 2012 update. PDF opens in new window.

Following consultation with key stakeholders, we have updated our  Business Plan for our transmission business and submitted it to Ofgem.

Your supply connection

If you are looking for a new or altered electricity supply connection from our network then we can help.

Your generation connection

If you are considering the installation of generation to operate on our network then we can help.

Regulatory information

This section includes information ranging from charging statements to compliance and financial information.

Stakeholder information

Scottish and Southern Energy Power Distribution is committed to communication and engagement with customers and stakeholders who are affected by developments in electricity distribution and transmission.

  • Press releases

    In line with our commitment to communicate with all our stakeholders, this section provides a range of resources for journalists and other parties interested in any aspect of the SSE group of companies.

     

    Email news service

    Sign up for email alerts if you would like to be notified about the RNS Announcements we release to the London Stock Exchange.

  • Date
    Title
    23 Jan 2012
    Ofgem recommends SHETL business plan for 2013-2021 transmission price control

    Ofgem has today confirmed it is recommending that SSE's electricity transmission business, Scottish Hydro Electric Transmission Ltd (SHETL), is fast tracked under the RIIOT1 process for the Transmission Price Control period April 2013 - Mar 2021. Ofgem will now publish its proposals on the business plan1 put forward by SHETL.

    13 Jan 2012
    Disruption to electricity supplies during recent severe weather

    Following the storm force winds experienced earlier in the month resulting in the loss of power to so many properties within our network area in Scotland, I felt I should write and express my thanks to our customers for their patience, understanding and support in what must have been very tough and challenging conditions.

    06 Jan 2012
    SHEPD on course to restore electricity supplies to all homes

    Scottish Hydro Electric Power Distribution (SHEPD) confirms that all 40,000 customers affected by the storm force conditions which hit Scotland on Tuesday will have their electricity supplies restored tonight (6 January). Hundreds of engineers worked tirelessly for days to restore electricity to customers who had been without power. These customers were spread throughout the SHEPD territory but were found mainly in Argyll and Bute.

    05 Jan 2012
    SHEPD Restoring power

    Scottish Hydro Electric Power Distribution (SHEPD) engineers will continue to work late into the night and we expect less than 800 homes to be without power overnight - this number may reduce even further by the morning. These are small groups of customers in isolated and difficult to access areas across the Argyll region.

    05 Jan 2012
    SHEPD takes big step in restoring electricity supplies to remaining homes without power

    Scottish Hydro Electric Power Distribution (SHEPD) engineers have restored supplies to the Isle of Bute, Dunoon and the Isle of Cumbrae (Millport) reconnecting almost 7,000 customers and reducing the total number customers without power to around 2,000.

    05 Jan 2012
    SHEPD proactive support for customers in the Argyll and Bute Council area

    Scottish Hydro Electric Power Distribution (SHEPD) is working closely with Argyll and Bute Council and the Scottish Government to ensure communication lines remain open to customers who remain without electricity in Argyll and Bute while engineers work hard to restore power to around 9,000 homes.

    05 Jan 2012
    SHEPD continues to restore electricity to homes without power

    Scottish Hydro Electric Power Distribution (SHEPD) engineers have made good progress repairing the significant faults on the electricity network in the Argyll area but around 9,000 homes remain without power. However SHEPD still expects the vast majority of customers to have their power restored later today.

    05 Jan 2012
    SHEPD continues to restore electricity to the remaining 9,000 homes still without power 5 Jan 2012

    Scottish Hydro Electric Power Distribution (SHEPD) engineers were able to restore power to 7,000 homes last night, but renewed strong winds and poor weather conditions overnight have resulted in a number of additional faults and around 9,000 homes are currently without power.

    04 Jan 2012
    SHEPD continues to restore electricity to the remaining 9,000 homes still without power

    Scottish Hydro Electric Power Distribution (SHEPD) engineers are continuing to restore electricity supplies to 9,000 homes which are without power following the substantial damage caused by this exceptional weather event. SHEPD teams have undertaken the equivalent of six months of fault repair work within the last four weeks.

    04 Jan 2012
    SHEPD teams continuing to restore power

    Scottish Hydro Electric Power Distribution (SHEPD) teams are continuing to restore electricity supplies to 9,000 homes still without power at lunchtime today, following the substantial damage caused to the electricity network by the exceptional weather. At the peak there were around 40,000 customers without power as a result of over 100 separate major incidents, and several hundred smaller incidents, affecting the electricity network in the north of Scotland, the Western and Northern Isles.

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