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Keeping the lights on...

We are responsible for around 130,000km of power cables, distributing electricity to 3.5 million homes, offices and businesses in the north of Scotland and central, southern England.

Engaging with Customers

SSEPD Engaging with Customers

Customer service

We are committed to offering our customers the very best standards of service. You can be sure that whenever you get in touch with us, you will be greeted in a friendly manner.

Our staff are ready to help

ESC staff ready to help

In an emergency

In an emergency dial 999 and ask for the police. They will contact the electrical distribution company responsible for the network in your area.

Electrical danger

Electrical danger

Our media team

We welcome enquiries from professional journalists and provide a 24-hour service for urgent enquiries.

To contact our media team, please call:
0845 0760 530 

SEPD invests £350,000 to upgrade supplies to Isle of Wight

Isle of Wight upgrade

30 Apr 2013

Connections

We provide thousands of new connections to our networks every year. We are here to help whether you are building your home, constructing a major development, or want to connect a generator.

Transmission

Scottish Hydro Electric Transmission plc is the licensed Transmission Owner in the north of Scotland. As a result of increased demand from developers to connect their generation to the transmission network we are investing over £1 billion to upgrade the network.

Summer consultation

Our summer consultation is online. We invite you to comment on our plans.

Have your say

We want to keep our customers and stakeholders updated on how we run our transmission and distribution networks.

We also want you to have your say on our business plans and any significant changes in the energy industry.

Library

This section includes documents and information ranging from charging statements to compliance and financial information.

Stakeholder information

11 Dec 2012

Scottish and Southern Energy Power Distribution is committed to communication and engagement with customers and stakeholders who are affected by developments in electricity distribution and transmission.

Thames Valley energy project launched to prepare electricity network for the future

23 Feb 2012

Southern Electric Power Distribution is today [February 21] officially launching an innovative £30 million low carbon network project which will revolutionise the way electricity is distributed and used in the future.

Known as ‘New Thames Valley Vision’ (NTVV), over the next five years the project will help prepare electricity networks for supporting a range of low carbon initiatives.
 
The growth of renewable energy, such as solar and wind power, and the emergence of new technologies, such as electric vehicles and heat pumps, means the role of the local power network will need to adapt to support changing usage.

NTVV is a project involving a great deal of research to understand and measure the impact of those new technologies and make adaptation that much easier.

Working with SSE on trials and research are a number of important partners, including Bracknell Forest Council, and local companies such as Honeywell, GE, the University of Reading, Kema, and  EA technology, all of whom will provide services and technological input.

The partners will gather extensive information on the way we use electricity, at what times of the day, and how much of it, then apply smart analytics to develop models which will allow distribution assets to be used even more effectively.

The project will examine many areas, including:

  • How electricity consumption can be reduced during peak times to help alleviate transmission and distribution bottlenecks.
  • How large industrial and commercial companies can monitor their usage and perhaps find ways in which they can use more energy at off peak times.
  • Look at a range of street level energy storage and communications solutions.
  • NTVV is a £30 million project, funded by Ofgem and a range of business partners.

Ofgem’s acting senior partner for Smarter Grids, Governance and Distribution, Rachel Fletcher, said there was a significant opportunity for companies to change the way energy grids are run, to make better use of existing capacity and explore the scope to use demand side response.

She added: “Lessons learnt from the projects will be shared with all network companies and other interested parties.  The aim here is to ensure the networks do not hold up decarbonisation of our energy use, and that the cost of the transition is kept as low as possible for customers.”

SEPD’s Managing Director, Mark Mathieson, said: “The low carbon agenda will change the way we generate and use electricity, so the whole point of this research is to start planning what we need to provide on the networks. Ultimately, it will allow low carbon technologies to be taken up in the mass market.  There will be real benefits for the Thames Valley and it’s particularly encouraging that we have so many local partners working with us to help make it happen.”

Vincent Paliczka, Bracknell Forest Council, Director of Environment, Culture and communities, said: “The Council is delighted to support this innovative project and welcomes the fact that Bracknell Forest is at the heart of the new Thames Valley Vision”.