Scottish and Southern Energy Power Distribution

We own one electricity transmission network and two electricity distribution networks, comprising 106,000 substations and 130,000 km of overhead lines and underground cables across one third of the UK.

Distribution price control review

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Read more about whats happening

Weather update

Link to met office website. Opens in new window

The weather can disrupt electricity supplies. If it does, you can rest assured we will do everything to restore power as quickly as possible. 

About us

Southern Electric Power Distribution (SEPD), Scottish Hydro Electric Power Distribution (SHEPD) and Scottish Hydro Electric Transmission Limited (SHETL) make up Scottish and Southern Power Distribution which is part of the SSE group

SSE at a glance

SSE is a FTSE 100 company and one of the largest and most respected energy companies in the UK. As well as being involved in the generation, transmission, distribution and supply of electricity, SSE has interests in energy trading, energy services, gas storage, the distribution and supply of gas, electrical and utility contracting and telecoms.

Customer service

We are committed to offering our customers the very best standards of service. You can be sure that whenever you get in touch with us, you will be greeted in a friendly manner.

Performance standards

We promise to achieve certain performance standards which are backed by a guarantee. They were established by the Electricity (Standards of Performance) Regulations 2005 and were extended in 2010.

In an emergency

In an emergency dial 999 and ask for the police. They will contact the electrical distribution company responsible for the network in your area.

Electrical danger

Electricity is something we all take for granted. We are taught from an early age that electricity can be dangerous, but it’s sometimes easy to forget this, particularly when the hazards it presents are not immediately visible or obvious.

Our Press Office

We welcome enquiries from professional journalists and provide a 24-hour service for urgent enquiries.

To contact our Press Office, please call:
0845 0760 530 

Thames Valley energy project

21 Feb 2012

Our new network project will revolutionise the way electricity is distributed and used in the future.

What we do

In both our distribution areas, our first priority is to provide a safe and reliable supply of electricity to our domestic, commercial and industrial customers alike.

Our transmission Business Plan January update

Link to January 2012 update. PDF opens in new window.

Following consultation with key stakeholders, we have updated our  Business Plan for our transmission business and submitted it to Ofgem.

Your supply connection

If you are looking for a new or altered electricity supply connection from our network then we can help.

Your generation connection

Networks engineers up a pole

If you are considering the installation of generation to operate on our network then we can help.

Regulatory information

This section includes information ranging from charging statements to compliance and financial information.

Stakeholder information

Scottish and Southern Energy Power Distribution is committed to communication and engagement with customers and stakeholders who are affected by developments in electricity distribution and transmission.

Home

  • Privacy policy

     

    We are committed to ensuring your privacy is protected. This privacy policy explains how we use the information we collect about you.  For the purposes of the Data Protection Act 1998, the Data Controller is SSE plc (SC117119) having its registered address at Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ and its group of companies.

    The information we collect and how we use it 

    • In order for us to provide to you and for you to use the services available on this website (referred to in this policy as the “Services”), we need to know some of your name personal information.
    • We need this information so we can provide you with the Services and communicate with you on any matter relating to the conduct and/or provision of the Services in general. We may pass your details to a third party so you can receive the Services but your information will not be used for any other purpose.
    • We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and the Services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
    • We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and the Services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

    Our use of cookies and other information gathering technologies 

    • We may create and access cookies on your PC. Cookies are small text files stored in your web browser, which can identify you when you visit our website.

    How we protect your information 

    • We endeavour to take all reasonable steps to protect your personal data including the use of 128-bit encryption technology.
    • We also keep your information confidential.  Our internal procedures cover the storage, access and disclosure of your information.
    • Our site may link to other websites and we are not responsible for their data policies, procedures or their content.

    Sale of business 

    • If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and may be passed on to the new owners of the business.

    Updating your details 

    • If any of the information you have given us changes, for example if you change your name, email address or other details, please let us know the correct details by sending an email to: info@sse.com or send a letter to: Corporate Affairs, SSE, Inveralmond House, 200 Dunkeld Road, Perth PH1 3AQ.

    Your consent 

    • By submitting your information, you consent to the use of that information as set out in this privacy policy. If we change our privacy policy, we will post the changes on this page, and may place notices on other pages of the website, so you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

    Access to information 

    • You have the right under the Data Protection Act 1998 to access the information we hold on you. You may submit a request to us in writing accompanied with the applicable £10 fee.
     

     

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