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Keeping the lights on...

We are responsible for around 130,000km of power cables, distributing electricity to 3.5 million homes, offices and businesses in the north of Scotland and central, southern England.

Engaging with Customers

SSEPD Engaging with Customers

Customer service

We are committed to offering our customers the very best standards of service. You can be sure that whenever you get in touch with us, you will be greeted in a friendly manner.

Our staff are ready to help

ESC staff ready to help

In an emergency

In an emergency dial 999 and ask for the police. They will contact the electrical distribution company responsible for the network in your area.

Electrical danger

Electrical danger

Our media team

We welcome enquiries from professional journalists and provide a 24-hour service for urgent enquiries.

To contact our media team, please call:
0845 0760 530 

SEPD invests £350,000 to upgrade supplies to Isle of Wight

Isle of Wight upgrade

30 Apr 2013

Connections

We provide thousands of new connections to our networks every year. We are here to help whether you are building your home, constructing a major development, or want to connect a generator.

Transmission

Scottish Hydro Electric Transmission plc is the licensed Transmission Owner in the north of Scotland. As a result of increased demand from developers to connect their generation to the transmission network we are investing over £1 billion to upgrade the network.

Summer consultation

Our summer consultation is online. We invite you to comment on our plans.

Have your say

We want to keep our customers and stakeholders updated on how we run our transmission and distribution networks.

We also want you to have your say on our business plans and any significant changes in the energy industry.

Library

This section includes documents and information ranging from charging statements to compliance and financial information.

Stakeholder information

11 Dec 2012

Scottish and Southern Energy Power Distribution is committed to communication and engagement with customers and stakeholders who are affected by developments in electricity distribution and transmission.

  • Stakeholder information and consultations

    Scottish and Southern Energy Power Distribution is committed to communication and engagement with customers and stakeholders who are affected by developments in electricity distribution and transmission. From time to time, we will publish information of interest to our customers and stakeholders, including consultation documents, on current matters and developing issues in distribution and transmission.

  • EDCM
  • System charges for pre-2005 distributed generation
  • UoS charges
  • Business carbon footprint
    Date
    01 Aug 2012
    Business carbon footprint
    Download
    PDF, 922.01 KB - opens in a new window
    PDF
  • 2012 - 2013 UoS charging files (schedule of charges)
    Date
    19 Oct 2012
    SHEPD schedule of charges and other tables 2012 - 2013
    Download
    XLSX, 119.17 KB - opens in a new window
    XLSX
    03 Sep 2012
    SEPD schedule of charges and other tables 2012 - 2013
    Download
    XLSX, 110.01 KB - opens in a new window
    XLSX
    03 Sep 2012
    SHEPD schedule of DUoS charges October 2012 - embedded networks
    Download
    XLSX, 86.5 KB - opens in a new window
    XLSX
    19 Jul 2012
    SHEPD indicative schedule of DUoS charges October 2012 - embedded networks
    Download
    XLSX, 86.51 KB - opens in a new window
    XLSX
    29 Mar 2012
    SEPD schedule of DUoS charges April 2012 - embedded networks
    Download
    XLSX, 727.78 KB - opens in a new window
    XLSX

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