Keeping the lights on...

We are responsible for around 130,000km of power cables, distributing electricity to 3.5 million homes, offices and businesses in the north of Scotland and central, southern England.

Scottish and Southern Energy Power Distribution

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We own one electricity transmission network and two electricity distribution networks, comprising 106,000 substations and 130,000 km of overhead lines and underground cables across one third of the UK.

Weather update

Weather link

The weather can disrupt electricity supplies. If it does, you can rest assured we will do everything to restore power as quickly as possible. 

About us

Southern Electric Power Distribution (SEPD), Scottish Hydro Electric Power Distribution (SHEPD) and Scottish Hydro Electric Transmission Limited (SHETL) make up Scottish and Southern Power Distribution which is part of the SSE group

SSE at a glance

SSE is a FTSE 100 company and one of the largest and most respected energy companies in the UK. As well as being involved in the generation, transmission, distribution and supply of electricity, SSE has interests in energy trading, energy services, gas storage, the distribution and supply of gas, electrical and utility contracting and telecoms.

Customer service

We are committed to offering our customers the very best standards of service. You can be sure that whenever you get in touch with us, you will be greeted in a friendly manner.

Performance standards

We promise to achieve certain performance standards which are backed by a guarantee. They were established by the Electricity (Standards of Performance) Regulations 2005 and were extended in 2010.

In an emergency

In an emergency dial 999 and ask for the police. They will contact the electrical distribution company responsible for the network in your area.

Electrical danger

Electricity is something we all take for granted. We are taught from an early age that electricity can be dangerous, but it’s sometimes easy to forget this, particularly when the hazards it presents are not immediately visible or obvious.

Our Press Office

We welcome enquiries from professional journalists and provide a 24-hour service for urgent enquiries.

To contact our Press Office, please call:
0845 0760 530 

Ofgem recommends SHETL business plan

23 Jan 2012

Ofgem's decision means we can now focus on delivering our £1.1bn capital investment programme to upgrade the transmission network in the north of Scotland.

What we do

In both our distribution areas, our first priority is to provide a safe and reliable supply of electricity to our domestic, commercial and industrial customers alike.

Our transmission Business Plan January update

Link to January 2012 update. PDF opens in new window.

Following consultation with key stakeholders, we have updated our  Business Plan for our transmission business and submitted it to Ofgem.

Your supply connection

If you are looking for a new or altered electricity supply connection from our network then we can help.

Your generation connection

If you are considering the installation of generation to operate on our network then we can help.

Regulatory information

This section includes information ranging from charging statements to compliance and financial information.

Stakeholder information

Scottish and Southern Energy Power Distribution is committed to communication and engagement with customers and stakeholders who are affected by developments in electricity distribution and transmission.

Home /About us /Where we operate

  • Southern Electric Power Distribution (SEPD) 

     

    SEPD is the largest of our two distribution businesses and delivers electricity supplies to 2.8 million customers across central southern England. Our operational region ranges from rural communities in Dorset, Wiltshire, Gloucestershire and Oxfordshire to towns and cities including Bournemouth, Oxford, Portsmouth, Reading, Southampton, Slough, Swindon and taking in parts of west London. We also distribute electricity to and across the Isle of Wight.

    Scottish Hydro Electric Power Distribution (SHEPD) 

     

    SHEPD, at the other end of the country, delivers an equally safe and reliable electricity supply to some 721,000 customers in the north of Scotland. Our SHEPD operating region covers a quarter of the UK landmass which attracts unique challenges both in terms of distance and location. As well as the major towns and cities of Aberdeen, Dundee, Inverness and Perth, we connect to most Scottish islands with over 100 subsea cable links, including the Inner and Outer Hebrides, Arran and the Orkney Islands. We also serve the Shetland Islands, which presently has no interconnection with the mainland and runs as a separate electrical system.
     

    Scottish Hydro Electric Transmission (SHETL) 

     

    Scottish Hydro Electric Transmission owns and maintains the 132kV and 275kV electricity transmission network in the north of Scotland, in some of the UK's most challenging terrain. Some of our circuits are situated over 750 metres above sea level and are up to 250 km long. Furthermore, our operating area contains a vast renewable energy resource and this is being exploited by wind and marine generation which is all dependent on SHETL for transportation to the load centres to the south.

    On 2 September 2010 SHETL began a period of consultation to seek views on the future of electricity transmission in the north of Scotland. More details about our plans for our transmission network on available on the Transmission Price Control Review pages.

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