Your browser does not support JavaScript or has it disabled. To enable full functionality of this site it is necessary to enable JavaScript.
  • Electricity theft

  • We are responsible for investigating and resolving cases of theft of electricity ‘in conveyance’ across our networks (for example, where a supply is not registered to an electricity supplier or it is not metered as required).

    For our networks across GB, our Revenue Protection department investigate such cases.

    The department’s contact details are:

    Phone: 0800 048 1618


    The department can be contacted by phone from 08:00 to 16:30 Monday to Thursday and 08:00 – 16:00 on Fridays. Outside of these hours, the phone number can also be used to report any situations that may pose an immediate safety concern. 

    All communications with our Revenue Protection department will be maintained in confidentiality. 

    All suspected theft of electricity or tampering with equipment can also be reported anonymously to Crimestoppers by calling 0800 023 2777 or online at