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  • Compliments

    We are committed to offering our customers the very best in customer service and we are keen to hear your good news stories or great experiences about our teams be it on the road, on the phone or in general.

  • How to contact us

    The easiest and quickest way to talk to us is to phone us Monday to Friday 8:00 am to 8:00 pm and Saturday 8:00 am to 5:00 pm:

    Scottish and Southern Electricity Networks: 0800 980 1395
    Scottish Hydro Electric Transmission plc: 0800 980 1394

    If you are unable to phone or would prefer to write, you can contact us by email or post using the addresses below (you may notice that the e-mail address states complaints, we have one team to deal with complaints and compliments).
     
    customercomplaints@ssen.co.uk
    transmission.complaints@sse.com

    You can also make your compliment in person if you wish by visiting us at one of our addresses listed below. 

  • Scottish and Southern Electricity Networks               Scottish and Southern Electricity Networks 
    Customer Relations Manager (South)               Customer Relations Manager (North) 
    Distribution               Distribution and Transmission 
    Walton Park               Inveralmond House 
    Walton Road               200 Dunkeld Road 

    Cosham                
    PO6 1UJ

                   Perth
                   PH1 3AQ

     


    Scottish and Southern Electricity Networks
     is responsible for maintaining the electricity networks supplying homes and businesses north of the Central Belt of Scotland and central southern England. 

    Scottish Hydro Electric Transmission plc is the owner of the high voltage electricity transmission system in the north of Scotland - the system of mainly steel towers, substations and wires that transports electricity over long distances. 

  • Leave us a compliment

    We value all our customer feedback

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