If you would like to view this video with English subtitles please click here.
Mr and Mrs Masters joined the Priority Services Register over a year ago as it made them feel better knowing there was someone out there making sure they were ok if the lights went out.
Our Priority Services are free and there to provide extra support to those who need it most.
Get 'Winter Ready' and join the register today!
In this short video, we'll share some simple tips to help you plan ahead in case your power ever goes off.
You can find out what else you can to to prepare for a power cut by clicking here.